Penny started Penny Cook Recruitment at the beginning of 2011 after working for leading hospitality recruitment agencies at director level and a career in operations in hotels and restaurants.

She is passionate about people and the industry and always makes time to catch up for a chat with clients and candidates new and old. Outside of work she is a real foodie, loves to travel and is often seen cycling around Somerset.

I’ve had the pleasure of working with Penny for a number of years as both an employer and jobseeker. Penny has always been hugely supportive from both ends of the recruitment process and has helped me secure fantastic recruitment opportunities along with recruiting a number of successful candidates. Penny takes time to truly understand the candidate and client. She identifies the most appropriate talent available and ensures the whole recruitment process is managed effectively and with a personal touch. I look forward to working with Penny in the years to come.

Shaun Cremins
Operations Director
The Cube – Black and White Hospitality

British Country Inns have been using Penny Cook Recruitment exclusively for a number of years. This has proved hugely successful for us.  We have enjoyed a greatly improved quality of applicant and our rate of retention of new managers is also far improved. Penny is always friendly and highly efficient in all her dealings; potential recruits consistently remark on how professional they find her, and in this way she acts as a great ambassador for our Company. We are delighted to be working with Penny and would highly recommend her.

Peter Mathews
Executive Director
British Country Inns PLC

I first worked with Penny in April this year after leaving my last position. She contacted me after matching my specialism to a vacancy. During the obviously stressful time of looking for a new position Penny was a massive help in both gaining the right position for myself but also keeping me involved and informed at every step of the way, which took away the uncertainty that I found the most unnerving of the recruitment process. During the time between initial contact and the interview stage Penny provided incite and guidance as to the client’s requirements and this allowed me to focus my thoughts ready for the interview. This proved to be a massive benefit to myself. I don’t hesitate in recommending Penny and when I find myself ready to move on Penny will be my first port of call.

Ricky Towers
Group Catering General Manager
British Garden Centres

Penny has helped place me in all of my last four roles. My current role took 3 years to find, during this time I turned down several positions that Penny found for me and in this situation most other recruitment consultants would stop responding or send you roles that are not what you are looking for. Penny never gave up and found me a job I enjoy more than any other. Penny is a consummate professional, as a candidate you are never packed off to an interview without a thorough briefing on both the organisation and the role and she has provided invaluable help when researching a role and with putting together presentations and reports for prospective employers. Her knowledge of the industry is second to none and the service you will receive is first class. I would recommend Penny Cook 1st every time.

Craig Drew
Membership Promotion Consultant
National Trust

I have the pleasure of writing this recommendation for Penny Cook at Penny Cook Recruitment. At Black and White Hospitality we have engaged in Penny’s services for a number of years working across our group including our branded Marco Pierre White Restaurants, Award Winning Health Clubs and Branded Hotels. Through her professional recruitment approach she takes time to understand our operation and as a result always sources first class candidates who remain valued employees with us to date.  Penny does not bombard me with CVs, only sending candidates that match the brief “quality not quantity”, her communication with myself throughout the recruitment process is first class. I have no hesitation in recommending Penny.

Shezan Aslam
Black and White Hospitality

We have worked with Penny for many years, she is the ultimate professional and has helped us successfully recruit many caterers to our teams over the years. Penny’s knowledge of the industry is second to none and she is always up to date with what is happening. She spent time getting to know us, visiting all our sites and understands that for us the right personality is key, she saves us so much time in the recruitment process by only sending us candidates she genuinely believes will be a good fit for our culture. Penny always responds quickly and within a short time we usually have a selection of well qualified applicants for our vacancies. We value Penny’s opinion and would not hesitate in recommending her.

Tracey Bowler
HR Director
Millbrook Garden Centres

I have worked with Penny at Penny Cook Recruitment for a number of years and value the emphasis she places on developing long terms relationships as much as her ability to find me amazing candidates, which she always does. She considers both the needs of the business and the needs of the candidate to ensure that perfect fit – providing clear communication at all stages of the process. Her industry knowledge, understanding of my business needs, and professional approach make her my first port of call for any recruitment needs. Her talent pool is vast and sourcing candidates at short notice is never a challenge. I have no hesitation in recommending Penny and have done on many occasions.

Alex Martin
Director of Retail Operations
Warrens Bakery

Penny at Penny Cook Recruitment, a specialist Hospitality Recruitment Company, has worked with me for a number of years on projects providing excellent advice and support on recruiting and selecting hospitality candidates for both my own and various other businesses. She has a tremendous understanding of the needs of our sector and has gained this through listening, asking good questions and always being prepared to accept feedback. The team at Penny Cook Recruitment manages all of this with a great deal of enthusiasm, energy and a great sense of humour; they undoubtedly have a great deal of tenacity and patience! I value Penny’s advice on what is going on in the industry and I know that I can trust her in confidence. I have no hesitation in recommending them to prospective clients for all their hospitality recruitment needs.

Salim Sajid

Having known Penny for over 10 years and worked with Penny Cook Recruitment across three different businesses I have always found the service exceptional. Always keen to build a thorough understanding of your business and the ‘key stakeholders’ to ensure the right candidates are ‘matched’. They are an honest business providing industry leading personal service. It’s often time-consuming sifting through candidate CV’s but having built such a strong relationship and understanding I now ‘just trust’ that the candidates put forward are fully worthy of my time in an interview. Quantity is never a strategy they employ, but quality is. I would not hesitate to recommend Penny Cook Recruitment to any business within the catering and hospitality sector and hold them in extremely high regard.

Dan Williams
Head of Restaurants
Hillier Garden Centres

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